Privacy Policy

1. General Information

We, the company neurobots, take the protection of your personal data very seriously. We process personal data in accordance with data protection laws and this privacy policy.

Personal data refers to any information that can be used to identify you.


2. Responsible Party

The responsible party for data processing is:

Shumakov Sergiy

neurobots

38 Derzhavynska St., Kharkiv, Ukraine

📞 +49 160 96 29 21 29

📧 info@neurobots.ai


3. Data Collection and Processing

We collect your data when you:

  • visit the website (technical data is automatically collected),
  • fill out the contact form,
  • contact us via email or phone.


4. Contact Form

The website contains a contact form that collects the following data:

  • Name (required)
  • Phone number (required)
  • Email (required)
  • Company name (optional)
  • Subject (required)

This data is used solely to process your request and is stored in the Odoo CRM system. We do not share this data with third parties.


5. Cookies

The website runs on the Odoo platform and uses built-in technical cookies to ensure functionality.


6. Hosting

The website is hosted by an external provider:

Hetzner Online GmbH, Data Center Park FSN1, Falkenstein, Germany.

All data is stored and processed in accordance with European data protection and security standards.


7. User Rights

You have the right to:

  • access your data,
  • request correction or deletion,
  • restrict processing,
  • withdraw previously given consent,
  • file a complaint with a supervisory authority.

To exercise your rights, contact us at info@neurobots.ai.


8. Data Security

We use standard security measures, including SSL encryption, to protect transmitted data from unauthorized access.


9. Online Dispute Resolution

The EU Commission’s platform for consumer dispute resolution is no longer available. You can refer to the current list of dispute resolution bodies.