Data security is our top priority
We apply the highest security and compliance standards to protect your customers' data. Full GDPR compliance, ISO 27001 certification, and data storage in the European Union.
GDPR Compliance
We fully comply with strict GDPR regulations and ensure the protection of your customers' personal data at every stage of processing.
Full GDPR Compliance
The Neurobots platform fully complies with the requirements of the General Data Protection Regulation (GDPR) of the European Union. We observe all principles of personal data processing.
EU Data Storage
All your customer data is stored on secure servers in the European Union. This ensures their integrity and compliance with strict European data protection laws.
Data Subject Rights
We ensure full implementation of data subject rights: data access, rectification, erasure, restriction of processing, data portability, and the right to object.
Data Minimization
We process only the personal data necessary to provide services. The principle of data minimization is observed at all stages of the platform.
Storage Limitation
Data is stored only for the time necessary to fulfill the purposes of processing. After the retention period expires, data is automatically deleted in accordance with the retention policy.
Transparency and Accountability
We maintain detailed data processing logs and are ready to provide full information about how personal data is processed. Regular audits ensure ongoing compliance.
Legal Basis for Data Processing
Personal data processing is carried out on the basis of consent of the data subject (GDPR Art. 6(1)(a)) or for the performance of a contract (GDPR Art. 6(1)(b)). We always inform data subjects of the purposes and legal basis for processing their data.
Privacy Policy →
International Quality and Security Standards
We strive to comply with the highest international standards to ensure the security and quality of our services.
ISO/IEC 27001
Certification in progressInternational standard for information security management. We are undergoing an audit to obtain certification, which confirms our commitment to the highest information protection standards.
Key elements:
- Information Security Management System (ISMS)
- Regular risk assessments and security audits
- Access control and identity management
- Cryptographic protection
- Information security incident management
ISO 9001
Certification in progressQuality management system standard. Ensures continuous process improvement and high quality of services provided.
Key elements:
- Process-oriented approach
- Continuous quality improvement
- Risk and opportunity management
- Process documentation
- Internal and external audits
Security Measures
We apply a multi-layered security system to protect your customers' data at every stage of processing.
Data Encryption
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use modern cryptographic algorithms to protect confidential information.
- TLS 1.3 for data transmission
- AES-256 for server-side data encryption
- Encryption key management
- Regular key rotation
Access Control (RBAC)
The role-based access control system ensures that only authorized users have access to data. Multi-factor authentication (MFA) is mandatory for administrative roles.
- Role-based access model (RBAC)
- Multi-factor authentication (MFA)
- Principle of least privilege
- Regular access rights review
Regular Security Audits
We conduct regular internal and external security audits, including penetration testing and vulnerability assessments. All identified issues are resolved promptly.
- Quarterly security audits
- Penetration testing
- Vulnerability scanning
- Independent external audits
Backup
Automatic data backup is performed daily with copies stored in geographically distributed data centers. Our target Recovery Time (RTO) is less than 4 hours.
- Daily automatic backup
- Geographically distributed storage
- Backup integrity verification
- Disaster recovery plan
Monitoring and Threat Detection
24/7 security monitoring using intrusion detection systems (IDS) and intrusion prevention systems (IPS). Automated incident response.
- 24/7 security monitoring
- Intrusion detection systems (IDS/IPS)
- Behavior and anomaly analysis
- Automated threat response
Security Policy
Documented security policy, regularly updated and accessible to all employees. Mandatory staff training on security and data protection.
- Documented security policy
- Regular staff training
- Incident response procedures
- Business continuity plan
Data Storage
All your customer data is stored on secure servers in the European Union, ensuring compliance with strict European data protection laws.
Server Location
European Union
All servers are located in data centers within the European Union. This ensures full GDPR compliance and that data does not leave the EU without your explicit consent.
Physical Security
Tier III+
Our data centers meet Tier III+ standards with multi-level physical protection: biometric access, 24/7 security, video surveillance and access control systems.
Data Retention Policy
We store data only for the time necessary to provide services. After you stop using the platform, all personal data is deleted in accordance with the retention policy, unless required for legal reasons.
Frequently Asked Questions About Security
GDPR and Data Protection
Security and Encryption
ISO Certification
Responsible AI and Ethics
Incidents and Response
Still have questions about security?
Our security team is ready to answer all your questions and provide additional information about data protection measures.
For security reports:
security@neurobots.tech