Automate repair
status updates & support
Stop answering “Is it ready yet?” calls. Our digital coordinator handles status updates, price approvals and pickup times around the clock.
Try the demo
See how the digital coordinator handles a status request.
Why use an AI assistant in your service center?
Fewer status calls, faster repair cycles
Proactive status updates
Customers get automatic status updates via WhatsApp or SMS, from drop-off until the device is ready for pickup. No more “Is it ready?” calls.
Faster approvals
When unexpected extra costs come up, the assistant gets the customer's approval digitally. Nobody has to phone or wait, so the repair continues right away.
Higher throughput
When technicians don't have to keep picking up the phone, they repair faster. That raises your daily throughput and customer satisfaction.
How it works
Three steps to a digital service center
Log repair orders
The assistant takes repair orders and automatically creates a ticket with device details, fault description and customer data.
Automate status updates
At every status change (received, diagnosis, repair, done) the customer gets an automatic notification on their preferred channel.
Coordinate pickup
The assistant suggests convenient pickup times to the customer and confirms the appointment. No queues and no chaos at the counter.
All features at a glance
In service centers and repair shops the phone never stops ringing, and almost every call starts with the same question: “Is my device ready?” These status requests eat into your technicians' working time and frustrate customers stuck on hold. The Neurobots service center assistant solves this problem by updating customers on every step before they have to ask. From the drop-off confirmation through diagnosis to ready for pickup, the customer always knows where things stand. If unexpected costs come up, the assistant collects the approval digitally, so the repair can go on without a break.
Ready for more efficiency?
Let's check together how Neurobots "Digital Employees" can relieve your service business. <br/><br/>Fill out the form, and we will get back to you within 24 hours for a non-binding initial consultation.
- Free Process Audit
- Individual ROI Calculation
- No Hidden Costs