AI employee for chat and website
AI chatbot for your business
An AI chatbot understands visitor enquiries in natural language and answers them around the clock from your knowledge base: website content, PDFs and FAQs. Unlike a rule-based chat widget, it does not follow rigid decision trees but answers free-form questions too, qualifies leads and hands complex cases to a staff member. At Neurobots the chatbot is part of an AI employee that also handles phone, WhatsApp and email, GDPR-compliant and hosted in Germany.
Key facts at a glance
- Available around the clock, including evenings, weekends and public holidays
- Answers from your own content: website, PDFs and FAQs
- From EUR 299 per month plus EUR 1,299 setup (net), with no session limit
- GDPR-compliant, hosted in Germany, data processing agreement (DPA) available
As of: November 2026
What is an AI chatbot for your website?
An AI chatbot is an assistant that understands and answers visitor enquiries in natural language. A classic live chat needs a person at the other end; a rule-based widget can only work through predefined buttons. The AI chatbot understands the actual question and answers from your content, even when no one is in the office. Typical tasks: clarify common questions, explain products, initiate appointments and capture leads. When the bot recognises a complex request, it hands the chat to a staff member or takes the contact details.
What an AI chatbot handles in a conversation
The chatbot works with the knowledge you provide during setup: services, prices, common questions and your rules for handovers.
Capture leads around the clock
The chatbot proactively engages visitors, answers initial questions and captures contact details, at night and on weekends too. No prospect is lost just because they arrive outside business hours.
Qualify and pre-sort enquiries
Before a lead reaches sales, the bot clarifies the key points: need, budget range and timeframe. Your team receives pre-qualified enquiries instead of unstructured form entries.
Handover to a staff member (human handoff)
If the bot recognises a complex request or a human is explicitly requested, it hands the chat with its full history to a staff member or captures contact details for a callback. The visitor does not have to repeat anything.
Relieve support and answer FAQs automatically
Recurring questions about opening hours, prices, shipping or product details are answered by the bot from your knowledge base. Your support team gains time for complex cases.
How it works: embedded in three steps
Setting up an AI chatbot for your website takes three steps. The bot is active immediately afterwards. No technical knowledge is required.
Feed in knowledge
You give the bot access to your content: website URLs are crawled, PDFs and FAQs uploaded. These sources form the knowledge base the bot answers from.
Customise
You set design, greeting and tone of voice so the chatbot fits your brand. Here you also define the transparent notice that it is an AI assistant.
Embed
You add a short code snippet to the source or install a plugin, for example for WordPress or Shopify. The chatbot then appears on all the pages you want.
What an AI chatbot brings your business
An AI chatbot works when your visitors are active, outside business hours too. The result:
- Fewer prospects lost: the bot catches enquiries that otherwise no one reaches until the next working day.
- Pre-qualified leads instead of unstructured form entries, with clear priorities for your team.
- Faster response times: a conversation that leads to a result straight away, rather than a waiting contact form.
- A relieved support team, because the bot answers routine questions automatically.
- One more channel from a single source: the same knowledge base serves chat, phone, WhatsApp and email.
GDPR and hosting in Germany
Anyone running an AI chatbot processes visitors' personal data and must comply with the GDPR. Here is how Neurobots handles it:
- Processing under the GDPR, hosting on servers in Germany
- Data processing agreement (DPA) available, no processing in third countries
- Transparent notice at the start of the conversation: visitors see they are chatting with an AI system (Art. 50 EU AI Act, in force since August 2026)
- Established language models act as processors; conversation histories are not stored by the model providers
- Integration into your privacy policy and consent management, server location documented
More on this on the Security and privacy page.
What does an AI chatbot cost?
Market prices range from free, heavily limited plans to several hundred euros a month. Free offers usually provide no binding GDPR guarantee with a server location in Germany, a deal-breaker for business websites. Neurobots works with a fixed model: from EUR 299 per month plus a one-off EUR 1,299 setup, with no session limit. There is no cap on the number of conversations and no extra costs as traffic grows. All prices are net.
- Setup (one-off)
- EUR 1,299
- Monthly
- from EUR 299 per month, no session limit
- Conversation volume
- no limit, no extra costs as traffic grows
- Language model (LLM)
- via your own API key, billed by your AI provider
All pricing models and hidden costs are compared in the chatbot cost guide; the plans in detail on the Pricing page.
Frequently asked questions about the AI chatbot
How do I embed an AI chatbot in my website?
In three steps: feed in knowledge (website URLs, PDFs, FAQs), customise design and tone of voice, then add a short code snippet or a plugin (e.g. for WordPress or Shopify). The bot is active immediately afterwards.
Is an AI chatbot on a website GDPR-compliant?
Yes, if the provider processes the data as a processor (DPA) within the EU. Neurobots hosts in Germany and provides the DPA. The bot must also be transparently marked as AI (EU AI Act, Art. 50).
What does an AI chatbot for a website cost?
Free plans exist but are usually limited and without a GDPR guarantee. A reliable business solution with a server in Germany is available from Neurobots from EUR 299 per month with no session limit, plus a one-off setup of EUR 1,299.
Can the AI chatbot hand over to a staff member?
Yes. If the bot recognises a complex request or a human is requested, it hands the chat with its full history to a staff member or captures contact details for a callback when no one is available.
Which websites is an AI chatbot suitable for?
Almost any business website, from WordPress through Shopify to custom pages. Particularly useful where there are many recurring questions or enquiries outside business hours.
Do I have to tell visitors they are chatting with an AI?
Yes. Since August 2026, Art. 50 of the EU AI Act requires users to clearly recognise that they are interacting with an AI system. The Neurobots chatbot points this out at the start of the conversation.
Read more
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AI chatbot for WhatsApp Business
The same AI employee on WhatsApp: answer customer questions and capture leads where your customers write.
Chatbot costs 2026
All pricing models, realistic price ranges and hidden costs in a transparent overview.
Chatbot providers compared
What matters when choosing: GDPR, human handoff, integrations and pricing model.
Try an AI chatbot for your website
Tell us which questions come in most often. In a demo we show how the chatbot handles them and tell you honestly whether it is worth it for your business.